PanDaddy Cancellation Policy
Cancellation depends on the stage of the selected service. Request it before verification, submission, or digital processing begins.
Last updated 22 October 2026
Request a cancellation
Email support@pandaddy.in from your registered address with your name, service and request reference, payment reference, amount, date, and reason. Do not send OTPs, passwords, MPINs, full card details, or unnecessary identity documents.
Before processing starts
An agent may ask to cancel before a request is verified, submitted to an authorised provider, or processed into a digital output. PanDaddy reviews the request stage and any service-specific charge disclosed before payment.
After processing starts
Cancellation may not be possible after verification, provider submission, digital-output generation, or other processing begins. A government or provider decision is outside PanDaddy’s control. This rule does not remove rights for non-delivery, deficient service, or an incorrect charge.
Wallet recharges and refunds
A wallet recharge adds balance; it is separate from a later service purchase. If a payment is pending or failed, no wallet credit is added. For a duplicate captured recharge, an uncredited captured payment, or another payment concern, provide the payment reference for reconciliation. Refund eligibility, deductions, and processing times are explained in the Refund and Cancellation Policy at https://pandaddy.in/refund-policy.