Pan Daddy Privacy Policy
PanDaddy treats responsible use and protection of personal information as a core value. This policy covers collection, authorised use, disclosures, transfers, retention, security, amendments, user rights, third-party websites, information updates, and privacy contact requests.
Last updated 22 October 2026
Introduction
PanDaddy is committed to safeguarding the privacy of visitors to https://pandaddy.in and users of PanDaddy services. This policy explains how PanDaddy treats personal information. By using the website, you acknowledge the privacy practices described here. Where consent is required for cookies or similar technologies, PanDaddy will request it through the applicable website controls.
Collecting personal information
PanDaddy may collect, store, and use information about your device and visits, including IP address, approximate location, browser, operating system, referral source, visit duration, page views, and navigation paths. We may also collect information you provide when registering or using services, information generated through service use, communications and associated metadata, account identifiers supplied through Google sign-in, and other information you choose to provide.
Information about another person
Before disclosing another person’s personal information to PanDaddy, you must obtain that person’s permission for the disclosure and processing of the information in accordance with this policy. Agents must collect customer information only for authorised service work and must not submit information without the customer’s knowledge and permission.
Using personal information
PanDaddy may use personal information to administer and personalise the website, enable services, operate and secure accounts, provide agent tools, process authorised service requests, communicate about transactions and support, respond to enquiries and complaints, prevent fraud, verify compliance with platform terms, maintain service reliability, and meet applicable legal obligations. Marketing messages will be sent only where permitted, and you may ask us to stop them.
Disclosing personal information
PanDaddy may disclose personal information to employees, officers, insurers, professional advisers, agents, suppliers, infrastructure providers, authentication providers, email providers, support providers, or subcontractors when reasonably necessary for the purposes described in this policy. Information may also be disclosed where required by law, for legal proceedings, to establish or defend legal rights, to prevent fraud or reduce credit risk, or in connection with a sale or transfer of a business or asset. Except as described in this policy, PanDaddy will not provide personal information to third parties or supply it for third-party direct marketing without express consent.
Online wallet payments
When an agent chooses an online wallet recharge, The selected provider, Razorpay or PhonePe, processes the payment and its authentication. PanDaddy records the agent, order and payment references, amount, status, and wallet credit needed to reconcile the transaction and answer support requests. Do not send card numbers, UPI PINs, or OTPs to PanDaddy support. Each payment provider handles payment information under its own privacy policy.
International transfers and published information
Information may be stored, processed, or transferred between countries in which PanDaddy or its service providers operate, subject to applicable safeguards. Information that you deliberately publish or submit for publication may become available worldwide through the internet, and PanDaddy cannot control how others use publicly available information.
Retaining personal information
PanDaddy does not keep personal information longer than reasonably necessary for the purpose for which it was collected. Data that is no longer required will generally be deleted or anonymised within six months, where operationally and legally possible. PanDaddy may retain documents for longer when required by law, relevant to actual or prospective legal proceedings, necessary to establish or defend legal rights, needed for fraud prevention, security, accounting, dispute handling, or required to complete an authorised service.
Security of personal information
PanDaddy uses reasonable technical and organisational precautions to prevent loss, misuse, or alteration of personal information. Information is stored using access controls and protected systems, and production traffic uses encrypted network connections. Passwords are hashed and administration tools are restricted. Internet transmission is inherently insecure, so absolute security cannot be guaranteed. Never send OTPs, passwords, MPINs, full card details, or unnecessary identity documents through support messages.
Policy amendments
PanDaddy may update this Privacy Policy by publishing a new version on https://pandaddy.in/privacy. You should review this page periodically. Material updates will be identified by a revised “Last updated” date. Continued use of the service after an update is subject to the revised policy.
Your rights and choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information held by PanDaddy. PanDaddy may withhold information where permitted or required by law. You may instruct us not to process your information for marketing purposes, and PanDaddy will provide an opportunity to opt out of marketing communications where applicable.
Third-party websites
PanDaddy includes links to third-party websites and services. PanDaddy does not control and is not responsible for their privacy policies, security, availability, or practices. Review the relevant third-party policy before providing information on another website.
Updating information and contacting us
Please tell PanDaddy when personal information we hold needs to be corrected or updated. For privacy questions, data requests, or concerns, email support@pandaddy.in from your registered email address or use the contact and support options available on https://pandaddy.in.